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Ordering
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How to shop on Dig AMZ?

Category: Ordering

It's very easy to shop on Dig AMZ. Here is a tutorial on each step to place order. Step 1: Choose the product you like. Step 2: Choose specific variant click "Add to cart" or "Buy it now" a. If you c...

How do I modify or cancel an order?

Category: Ordering

If the order hasn't been processing or shipped out, you can modify or cancel it. Please contact us asap by submitting a help ticket.

How can I track my order?

Category: Shipping

When the package is shipped out, you will get an email with tracking number and tracking website.

When should I expect my order?

Category: Shipping

Because we ship packages to worldwide, so the delivery days are varies. Generally it takes about 7 to 25 business days to most countries in the world. Below is a general delivery form: Shipping Type ...

Where is my order shipped from?

Category: Shipping

Most of our products are from Asian factory directly, in that way we can low down the price, so your package will be mainly shipped from Asian, and mainly from China. Also thanks to the efficient logi...

Do I have a tracking number for my order?

Category: Shipping

Yes, each order will have a tracking number. For most of the countries it will end with delivered status.

What if my products are broken?

Category: Warranty and Return

You are protected by Dig AMZ warranty policy, for more details please visit this page. And please submit a help ticket if you have any after sales issues. We will always here to help you. Please remem...

Warranty and Return Policy

Category: Warranty and Return

Please see our Warranty and Return Policy Here.

Will my order ship in one package?

Category: Shipping

If you buy multiple products in one order, they may be shipped out in multiple packages, because the warehouse may be different, even though they may be all from China, and China is big.

Do I need to pay import taxes and duties?

Category: Ordering

In short, Yes. Many countries do not charge import duties on private items below a certain stated value. And we will do everything to avoid the taxes. But it's not a guarantee. According to our record...